FAQ

❓ Frequently Asked Questions – Weromy

1. Do you accept returns or refunds?

We do not accept returns or offer refunds. Every item goes through a thorough quality check before shipping.

2. What if I receive a damaged or incorrect product?

In the rare case that you receive a damaged, defective, or wrong item, we offer replacements only.

To request a replacement, please contact us within 48 hours of delivery and provide:

  • Your order number

  • Clear images of the issue

📞 Call/WhatsApp: +91 06969113
📧 Email: weromy.life@gmail.com

3. Do you offer size exchanges?

No, we currently do not offer size or color exchanges. Please refer to our size chart carefully before placing your order.

4. Can I cancel my order after placing it?

You can only cancel your order before it is shipped. Once shipped, cancellations are not possible.

5. How long does delivery take?

We typically dispatch orders within 2–3 working days. Delivery times vary based on location:

  • Metro cities: 4–6 days

  • Tier 2/3 cities & rural areas: 6–9 days

6. How do I track my order?

Once your order is shipped, we’ll send you a tracking link via SMS or email. You can also contact us for updates.

7. What payment methods do you accept?

We accept:

  • UPI (Google Pay, PhonePe, Paytm)

  • Debit/Credit Cards

  • Net Banking

Cash on Delivery (COD) may not be available on all products.

8. Do you offer international shipping?

Currently, we ship only within India. Stay tuned — we’re working on expanding!